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4Media Online Video Converter FAQ

General questions:

  • Q: What are the system requirements to run this Online Video Converter?

    A: Here are the minimum system requirements:

    • Microsoft® Windows XP (SP2 or later), Windows Vista, Windows 7, Windows 8, Windows 10
    • 1GHz Intel/AMD or faster processor
    • 256MB RAM (512MB or above recommended)
    • 30MB available disk space for installation
    • Super VGA (800×600) resolution, 16-bit graphics card or higher
    • Internet connection
  • Q: Where can I download this Online Video Converter?

  • Q: How to register after I got my license code?

  • Q: How do I get started with this Online Video Converter?

  • Q: I got some FLV files on my hard disk. May I convert them to MP3 format in this program?

  • Q: After I load FLV files from my hard disk, your program would do the conversion job automatically and output files in undesired format. What should I do?

  • Q: What can I do by using ‘Start Type’ option in ‘Tools > Settings > Task’?

  • Q: Your webpage says that this program can download online HD videos. How to do that?

  • Q: What does ‘New Download’ button on the toolbar mean?

  • Q: I tried to log on the site provided in your program in the embedded browser of your program, but failed. Why?

  • Q: How to drag a video into the program to download while I'm watching it?

  • Q: I found that some small video miniature on YouTube site cannot be dragged. Why? And how to do it?

  • Q: Where is my output file? And how to set the output folder in your program?

  • Q: After downloading, I get a MP4 file that I don't want. How can I select other output formats?

  • Q: If I select other output format, will the original FLV file still be kept? If it is so, how can I find it?

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