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4Media iPod Max Platinum FAQ

General questions:

  • Q: what are system requirements for 4Media iPod Max Platinum?

    A: Here is you need to use 4Media iPod Max Platinum:

    • Microsoft® Windows XP (SP2 or later), Windows Vista, Windows 7, Windows 8, Windows 10
    • 1GHz Intel/AMD processor or above
    • 256MB RAM (512MB or above recommended)
    • 50MB available disk space for installation
    • Super VGA (800×600) resolution, 16-bit graphics card or higher
    • iTunes 8.2 or above version, DVD-ROM drive and Internet connection are also needed
  • Q: Where can I download 4Media iPod Max Platinum?

  • Q:  How to register to get the full version of 4Media iPod Max Platinum after getting my license code?

  • Q: What could I do by using 4Media iPod Max Platinum?

  • Q:  Is it possible to connect several iPods simultaneously to share files on my iPod with my friends?

  • Q: What I want to do is transfer DVD movies I have already onto my iPod so I can watch them on the plane. Could you help me?

  • Q: Does your transfer software handle converting and moving AVI and WMV files to the iPod easily without a lot of tweaking or knowledge of video file settings?

  • Q: I just want to watch YouTube videos on my iPod with my friends during a recent trip. What can ‘Download Online Video’ do for me?

  • Q: What does ‘Make iPhone Ringtone’ mean?

  • Q: How should I do to export photos and videos shot by my Apple device to my computer?

  • Q:  I cannot use iTunes to import ringtones made by 4Media iPod Max Platinum into my iPhone. Why?

  • Q: How do I customize the folder path to save the temporary files in video converting?

  • Q: I tried to log on the websites provided in this program, but failed. Why?

  • Q: I found that iTunes supports to import files from PC to Apple devices and cannot export files from the device to PC. Does this program resolve this issue?

  • Q: When I transfer music to iTunes library, I get a message: Please first check ‘Copy files to iTunes Music folder when adding Music to Library’ in iTunes advanced setting. What should I do?

  • Q: My iPod is OK but it seems that it cannot be recognized by your program. What should I do?

  • Q: If I use your program, do I need to keep iTunes installed on my computer?

  • Q: In your program, my recognized iPod files are less than the original. Why and how can I find the others?

  • Q: I have 300 files in iPod. But after loading other 200 files into iPod by your program, it shows only 485 files. Why and where are the other 15 files?

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