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4Media DVD to Video Platinum for Mac FAQ

General questions:

  • Q: What system requirements do I need to run this DVD to Video Platinum on my Mac?

    A: Here are the minimum system requirements you need:

    • Mac OS X v10.5 - 10.6, Snow Leopard support
    • Intel® processor
    • 512MB RMB
    • 100MB available disk space for installation
    • Super VGA (800×600) resolution, 16-bit graphics card or higher
    • DVD-ROM drive
  • Q: I'm interested in this Mac DVD to Video tool. Where can I download it?

  • Q: I have gotten my license code and how to register?

  • Q: How do I get started with this DVD to Video Platinum for Mac?

  • Q: May I get rid of the unwanted DVD frames in the output files by your program?

  • Q: Is it possible that I get more than 1 title converted and only get 1 output file?

  • Q: Besides DVD disc, can I load DVD Folder or IFO file into the program? And how can I do that?

  • Q: How can I get the chapters of my DVD displayed in the list after loading DVD?

  • Q: Where are the other settings like Frame Rate and Sample Rate appeared on the right of the main interface in the previous versions?

  • Q: Can I edit the ID3 Tag information items for the output files?

  • Q: How can I modify the settings on the right panel of the interface for my conversion job?

  • Q: How can I select the wanted audio track to output?

  • Q: Can I save the profile with the modified settings as a new one for future usage?

  • Q: Is it possible to get a clip/segment of my DVD converted?

  • Q: How to raise/lower the output file's volume after my DVD is converted?

  • Q: How to get my output files directly in the output folder I set?

  • Q: How to avoid the short breaks during the output audio playback?

  • Q: How to convert my DVD into one file?

  • Q: Is it possible to customize the name of the output file?

  • Q: What does 'Add Output Profile' do?

  • Q: How can I know the most proper values for video and audio bit rate within the output size I expected?

  • Q: Which output format is the best to get the smaller size with better quality if I want to back up my DVD on my Mac?

  • Q: What can I do to transfer the output files into my iPod/iPhone/iPad?

  • Q: How can I get MP3 files transferred to PSP?

  • Q: Can I make certain settings to improve the image quality of the output 3GP file?

  • Q: The output 3GP files are playable in QuickTime but the video and audio get out of sync after playback on my phone. Why?

  • Q: What do I need to do to get better audio quality in the output 3GP files?

  • Q: How can I get output Zune videos transferred to my Zune?

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